Bluetooth APP Operations and Troubleshooting

Reason 1: The battery's Bluetooth connection is occupied

After disconnecting from XiaoXiangElectric or another app, search and reconnect in the VATRER APP

Reason 2: The battery pack's Bluetooth name has been changed, and the naming format does not meet the requirements

Naming rules:

① The first character is a letter, followed by a hyphen and three digits.

② Eighteen digits.

③ Fifteen digits.

Password Change

1. Open the XiaoXiangElectric APP and search for the corresponding battery pack using the last four digits of the code

2. When connecting the battery pack, a window pops up asking if you want to bind the battery (you can change the Bluetooth password regardless of your choice)

3. Enter the Parameter menu

4. Enter the password you want to set

Forgot Password

Remove the password through the XiaoXiangElectric APP password management.

Scenario 1:

① When connecting, click the corresponding position in the screenshot five times in a row to bring up the password management input screen.

② Enter the management password (please contact us to obtain it)

③ Go to the password settings page in the Parameter menu to clear the password.

Scenario 2:

① On the battery information page, click the corresponding position in the image five times in a row to bring up the password input box and enter the management password (please contact us to obtain it).

② Go to the password settings page in the Parameter menu to clear the password.

Clear Warning (Soft Lock)

1. When connecting the battery pack, a prompt appears asking whether to bind the device (select 'Sure')

No Operation Permission

Solution:

Disconnect or exit the app and then reconnect.