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As a leading provider of lithium battery solutions, Vatrer Power is committed to exceptional quality and customer satisfaction. We are proud to offer a comprehensive warranty across our range of products, ensuring reliability and trust in our technology.
Warranty Coverage
Our warranty policy varies by product category, reflecting our commitment to quality and customer support:
- 12V 460Ah, 48V LiFePO4 Series (Excluding Stacked Battery) and Golf Cart Batteries: 10 years total warranty period, with the first 5 years offering free replacement or repair, followed by up to 5 years of discounted replacements.
- 100Ah-300Ah Batteries and Stacked Battery: A solid 5-year warranty with free replacement or repair for the entire duration, reflecting our trust in our products' durability and performance.
- 7Ah-50Ah Batteries: These come with a 2-year warranty, during which any defects covered under the warranty will be fully addressed with a replacement or repair.
- Accessories: All accessories are covered by a 1-year warranty, ensuring replacements in case of quality failures.
Our Commitment to Quality
For higher capacity batteries such as those in the Golf Cart Battery Series and the 12V 460Ah RV Battery and 48V Lithium Battery Series, our warranty ensures that:
- During the first 5 years, any manufacturing defects that prevent repair will lead to a direct replacement with a similar product free of charge.
- In years 6 to 7, if a valid warranty claim is made, customers can purchase a replacement at 40% off the retail MSRP.
- During years 8 to 10, replacements are offered at 25% off the retail MSRP.
Conclusion
At Vatrer Power, our extensive warranty is not just a policy, but a testament to our dedication to quality, reliability, and customer satisfaction. Choosing our lithium batteries means investing in a solution backed by a robust warranty, ensuring peace of mind and long-term assurance.
1 comment
Mark Stallard
If your battery is purchased thru Amazon does it still carry the 10 year warranty (48v golf cart) ?
If your battery is purchased thru Amazon does it still carry the 10 year warranty (48v golf cart) ?