Yes, we have a warehouse in Toronto, Canada and some products are in stock!

We only provide FREE shipping to the lower 48 states in the US(Except Hawaii, Alaska and Puerto Rico), If you want to buy items, We can assist you in finding a logistics provider for shipping from China. However, you will be responsible for customs clearance and freight payment.

We do not ship to PO boxes or APO addresses.

US Warehouse: We Provide Free Shipping to the Lower 48 States in the US,

DE Warehouse: Some EU Countries(DE, AT, ES, FR, IT, BE, PL, DK, NL, CZ, LT, LU), are free Shipping & Tax, Other countries may require self-clearance or payment of shipping fees, Please contact us first, The logistics may not ship to your country.

Our default US is UPS/FedEX, Europe is DPD/UPS。

If you are a buyer from other regions, we can expedite the delivery from China, but you need to bear the freight by yourself

We almost always ship all orders within 24 hours or 1-2 business day from when the order is placed. International shipments may take an extra few days to ship

Delivery is generally between 1-7 business days, most often between 2-3 days. We ship all orders within 1-2 business days, most the same day. This excludes presale battery orders.

Yes, tracking number will be emailed to you after we ship.

If you have completed an order but have not received a tracking number, please allow up to 48 hours or 2 business days to start receiving emails with tracking information. Please check your spam folder if it has been 48 hours or 2 business days since your purchase.

We are headquartered in China, but we have warehouses in the United States and Germany.

Paypal, Visa, MasterCard, American Express and Discover. should you need to pay with something other than a credit or debit card, please contact us and we'll be happy to see what we can do to help. If you have any problems with payment, please call us at +1 818-858-7258 and we can discuss payment options.

Yes, but only in certain states. 

Yes. Please check the product pages for bulk discounts. If not listed, please feel free to email us at Support Brand@vatrerpower.com or give us a call at 1-818-858-7258 and we can let you know of any bulk discounts.

Absolutely. We don't accept returns for are OBCs and made-to-order items.

The more about returns pls know our shipping policy

For non-quality issues, customer may ask for product replacement or return within 15 days after received it. A 10% processing fee will be applied but we can prevent it for the customer if a replacement order is received. The customer is also responsible for the return shipping cost of $150 ($200 in Canada)

If you receive a broken or defective product, no worries, we will take care of you right away. Instead of making you ship it back and then wait weeks for a replacement, we will send you a new one immediately. Our focus is on resolving any issues as quickly as humanly possible. Please see our Returns Warranty Policy for additional information on returns. 

1.The 100Ah lifepo4 battery(Basic, upgrade, bluetooth model) Demensions: 12.95*6.77*8.42inch/329*172*214mm, Weight: 24.2lb/11kg.

2. The 200Ah lifepo4 battery(Basic, Plus model) Demensions: 20.55*9.44*8.58 inch/522*240*218 mm, Weight: 48.5lb/22kg.

3. The 300Ah lifepo4 battery Demensions: 20.47*10.59*8.66 inch/520*269*220 mm, Weight: 58.42lb/26.5kg.

Yes, All are crimped and low temp cutoff protection since 04/19/2022

We suggest that the Max connection in series is: 4 pcs batteries to 48V, the Max connection in parallels is: it can connect multiple batteries, and no more than 10 pcs in parallel. Products of different manufacturers cannot be connected in parallel.

We provide two 8x1.25x16MM hex bolts, M8 Terminals.

No, you can't. All the batteries you connect together should be the same capacity (Ah), the same voltage (V), and most importantly, the same battery type. And it would be better if they come from the same brand.

To avoid cycle life shortening, it is recommended not to discharge the battery below 50%. And when not in use, we recommend charging it 100% before storing it and recharging it after three months.

The discharge working temperature range is -4°F~131°F (-20°C~55°C) and the charge temperature range is 32°F~113°F (0°C~45°C). Using this battery at a lower or higher temperature than the range will shorten the battery's lifespan.

Hello, Vatrer deep cycle battery has built-in BMS to protect it from overcharge, over-discharge, over-current, and short circuit with excellent self-discharge rate. With high temp cutting off prevents charging over 167 °F (75°C) and Low temp cutoff protection when charger and discharger.

1:You can use a lithium iron phosphate 4-string (14.6V)charger to charge the battery pack.
2:You can use photovoltaic solar panels to charge the battery through MPPT.
3:You can use the inverter to charge the battery pack(note: the inverter needs a built-in AC to DC charging function).

Hello, You can use a lithium iron phosphate 4-string (14.6V)charger to charge the battery pack.

When you connect the battery in parallel with the power cable, please try to keep the length of the positive and negative cables consistent, keep the bolts tight, and it is best to use a soft connection bar or power cable to connect multiple batteries.

Those Vatrer Power Batteries Deep Cycle enable more than 5000 charge/discharge cycles at 80% DOD (Depth of Discharge) in cyclic applications.

The battery needs a DC-to-DC adapter to charge. Also, make sure the voltage is between 14.2 to 14.6 Voltage.

12V 100AHwith Bluetooth Function, the others not.

Please disconnect the battery from loads and charge the battery as soon as possible. Failure to do so may cause irreversible damage to the battery.

Grade A LiFePO4 Cells

There is only 50% charged when you get the battery. You need to fully charge the battery.

1. Please use 14.2~14.6V charging voltage to fully charge all lifepo4 batteries individually;

2. Connect your batteries one by one in parallel, and leave them together for 12~24 hrs to automatically balance the voltages of two adjacent batteries.

And then, you can connect your batteries in series or/ and in parallel.

Note: The voltage must be consistent, allowing difference within 100 mV.

If the BMS has cut off the battery for protection, you need to cut of the load of the battery and put the battery aside for 30 mins.

Then the battery will automatically recover itself to normal voltage and can be used after fully charged.

The Max connection in series is: 4 pcs batteries to 48V, the Max connection in parallels is: it can connect multiple batteries, and no more than 10 pcs in parallel.

Yes, you can use 44.1V charge them.

The battery can be operated at a temperature of -20° C to 60° C, and temperature between 10°C to 35°C is ideal for long-term storage.
Store in a fireproof container and away from children.
For a longer-lasting product, it is best to store your battery at a 100% charge level and recharge it every three months if not used for a long time.

Our battery is capable of 5000+ cycles of perfect charge and discharge, after which the efficiency of the battery will drop to 80% of the factory performance, but it is still very good for your use. If you live a completely off-grid life, calculated at the rate of a full charge and discharge per day, you will be able to use it for more than 10 years.

Golf Cart Battery Connection Diagram

Firstly, our batteries use the most up to date grade a lifepo4 cell. Currently, there are a few battery brands on the market using pre-used battery cores, these have a negative impact on the battery’s life span and present safety risks. In addition, Vatrer batteries feature, LCD display, shows the battery parameters in real-time. Finally, we provide a 5 year industry leading warranty on all Vatrer batteries.

1. Energy; 36 Volt 4032Wh vs 48 Volt 5376Wh

2. Max Loads: 36 Volt 7680W vs 48 Volt 10240W

3. Charger: 36 Volt comes with a 43.8V 25A Charger vs 48 Volt comes with a 58.4V 22A Charger

4. Weight: 36 Volt 83.78lb vs 48 Volt 102.5lb

5. Size: 36 Volt 433*334*285mm vs 48 Volt 509*334*230mm

Yes! Here at Vatrer Lithium we build all of our batteries with lithium iron phosphate technology which has many distinct advantages over traditional batteries. Including 60% less weight, a charging speed that is up to 5X faster, and a significantly longer lifespan (5 years longer on average). Unlike a lead acid battery where the voltage drops as you use the battery a Vatrer Lithium battery has a steady voltage for 99% of the battery's charge. That means you get all the power down to the last drop and double the usable power of traditional batteries.

Hi, as long as your cart system is 48V and the battery is lead-acid, our batteries could be replaced and you don't need to change your motor or controller.

Our golf carts battery is not support series and parallel connection.

As long as the battery is not damaged by human factors, we offer a 5 year warranty, you just need to provide the evidence we ask for and we will provide you with a pre-paid return label and you send the battery back. A full refund or a new replacement will then be sent, depending on your requirements.

Yes, there is a bracket that you can screw on that will allow you to mount it on top of the dashboard.

Search "xiaoxiang" APP on your smartphone, then install the xiaoxiangelectric App.
Open the app, and allow it to open Bluetooth. You can choose to register an account or guest mode and finally enter the interface.

Hi, we got latest news, built-in 200A BMS, continuous 200Amps discharge current, 400amps-35 Seconds, 600amps 3 Seconds

Hi, in fact, our batteries from this batch onwards, they all support Bluetooth linking, but it is not described in our manual. You can view some information about the battery via the APP. If you need to connect to Bluetooth, please contact us and we will explain the connection method in detail for you.

Hi，continuous discharge current up to 200A (Peak 400A 35S)

Sure, as long as you have a solar controller, set up 16 strings of lithium iron phosphate mode to charge the battery!

The bolt is an M8, which is metric. A 5/16 terminal is slightly too small and won't work. A 3/8 terminal is slightly too large but should work, as the bolt will go through the hole.

Use this text to answer questions in as much detail as possible for your customers.

Our battery is capable of 5000+ cycles of perfect charge and discharge, after which the efficiency of the battery will drop to 80% of the factory performance, but it is still very good for your use. If you live a completely off-grid life, calculated at the rate of a full charge and discharge per day, you will be able to use it for more than 5 years.

No,

1: You can use a lithium iron phosphate 4-string (14.6V)charger to charge the battery pack.
2: You can use photovoltaic solar panels to charge the battery through MPPT.
3: You can use the inverter to charge the battery pack(note: the inverter needs a built-in AC to DC charging function).

No, the batteries cannot be connected in series, only in parallel

Yes, for single battery unit, the BMS will perform self balancing for it’s cells when being charged.

Hi, Sorry! The battery is suitable for energy storage rather than start-up.

Should be fine, maybe even a better replacement since LiFepo4 batteries are safer overall. Just make sure the volts and amps match up with the minimum requirements

If it is 14V 400ah, then you should check with the manufacturer when terminal voltage is 6.6 volts. Something is wrong and it will not accept any charge at this state. Perhaps you have drained it long enough that it is in this state, otherwise, the battery could be defective.

That one is to facilitate maintenance, if there is a problem with the battery, our factory can detect what is wrong with that thing.

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