Dear customer,
Thank you for your support and love for Vatrer Battery. Here are the convenient services provided by our brand for your products. Please refer to the instructions if needed.
Support:
- Register Warranty
- Download APP with Mobile Phone
- XiaoXiangElectric APP User's Guide
- Golf Cart Battery Installation Video Tutorial
- Golf Cart Battery Connection Diagram
Register Warranty
We provide a 5-year warranty for your batteries(12V 100Ah LiFePO4 Battery or Higher Capacity LiFePO4 Batteries), The 12V 7Ah to 12V 50Ah Lithium Batteries support a 2-year Warranty. Vatrer battery warranty includes the following privileges if used correctly according to the manual :
- We will assist in analyzing the customer's problem within 24 hours, help solve the problem, restore battery usage, and introduce the best use method.
- If the problem cannot be resolved, we will send a new battery to replace the defective battery. The defective battery needs to be returned to our US warehouse, inspected, and tested by our technical team.
Clik the button below to register the warranty, the warranty period starts from the date of your order.
Download APP with Mobile Phone
1. Click the button to load to the download address and follow the instructions to install APP.
Android users can also download the .apk file for installation by clicking the icon below
2. Search “XiaoXiangElectric” on your mobile app store directly.
XiaoXiangElectric APP User's Guide
You can connect to Bluetooth and use the APP according to the following guidelines:
Vatrer Lithium Battery: How to Connect Bluetooth
Golf Cart Battery Installation Video Tutorial
Golf Cart Battery Connection Diagram
If your lights and speakers are 12V, you need to add an additional 12V Converter, or connect the 12V circuit to a 12V battery.
